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Barm
New Contributor II

FortiClient. How to disable bubble notification on client side

I'd like to disable irritating bubble notification "FotriClient update failed" which appears sometimes every 10 sec. How can I do it on client side with Ubuntu 22.04, FortiClient 7.2.0.0644? 

10 REPLIES 10
srajeswaran
Staff
Staff

Try modifying the configuration.

1. Download the current config (Settings>System> Backup)

2. Modify the bubble notification setting to "0"

<show_bubble_notifications>0</show_bubble_notifications>

3. Save and restore the configuration  (Settings>System> Restore) 

Regards,

Suraj

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Barm
New Contributor II

Thanks! I've tried and it returns to 1 after connect to telemetry every time. So I need another solution.

srajeswaran

If you have EMS connection then the change need to be from EMS side.

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

Barm
New Contributor II

So there is no any way to do it on client side?

Where FortiClient keep this data on client side?

srajeswaran

No, it will always sync with EMS.

Regards,

Suraj

- Have you found a solution? Then give your helper a "Kudos" and mark the solution.

Barm
New Contributor II

It didn't help. I still receive this notification. Any other ideas?

Barm
New Contributor II

Thanks

Barm
New Contributor II

2.jpg1.jpg  It didn't help. Any other ideas?

mgoswami
Staff
Staff

Hi,

 

If you are using EMS, please disable it from there:

You can disable bubble Notification under , EMS console --> Endpoint Profile --> System settings --> Advanced --> Show Bubble Notifications ( disable ) - Scroll down

 

The endpoints will get in sync with the EMS server and will stop showing the bubble notification.

 

BR,

Manosh

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