FortiClient EMS out of sync

[basem85]

Hi 

Actually, we are deploying FortiClient EMS 7.2

we are frequently facing "out of sync" issue between endpoints and EMS server, e.g. when restart ems server, also when editing profiles like webfilter and so on 

any idea what's the reason and how we can troubleshoot and track this issue?

Thanks in advance

[AEK · Accepted solution]

Hi Basem

Make sure you opened all required ports between server and clients.

Refer to "Required services and ports".