FortiClient EMS installation error

[AEK]

Hello

While installing FortiClient EMS 7.0.13 on Windows Server 2019 I got this error.

However when I clicked OK the installation seemed to have finished successfully and EMS GUI started.

I did the same before on Windows Server 2016 and there were no such error.

Can the error be safely ignored? Do I have to do something and redo the installation?

[ozkanaltas]

Hello @AEK ,

I have not encountered this error before, but as a result of my research, I found that it was caused by the missing WMI provider configuration file for managing SQL Server services.

You'll probably get the same error if you reinstall.

But there was a way to fix this. If you run this command, I think there will be no need to reinstall it.

cd "C:\Program Files (x86)\Microsoft SQL Server\140\Shared"
mofcomp "sqlmgmproviderxpsp2up.mof"
Get-Service winmgmt | Restart-Service -Force

https://learn.microsoft.com/en-us/troubleshoot/sql/tools/error-message-when-you-open-configuration-m...

[AEK]

Hello Ozkan

Thanks a lot for your valuable help.

I'll carefully read the troubleshooting document and let you know the result.