FortiClient EMS Domain not updating object OU path

[seaoptimusprimeolive]

When syncing to an AD Domain it does not update the "Full Group Path" for an endpoint if it has been moved in the Domain.  It only seems to show the first OU that it was detected in and no matter where the object gets moved to in AD it always shows the same path.

Is there any way to fix this? Or move the group manually?

[Stephen_G]

Hi seaoptimusprimeolive,

I've noticed your post doesn't have an answer yet. I'll get in touch with some engineers and see if we can get one.

Thank you for using Fortinet Community. :)

Kind regards,

Stephen

[aliyavuzer]

Hi seaoptimusprimeolive,

EMS can update full group path of the endpoint. I recommend please be sure "Distinguished Name" covers your OU. Also please provide your EMS Version and build number with us.

[seaoptimusprimeolive]

Hi aliyavuzer,

I am syncing the domain at the root OU so I am capturing the entire domain.

My version is 7.0.7 build 0398

Thanks,

Ben

[aliyavuzer]

Hello Ben,

Thank you for sharing. EMS Version looks fine. You may check system resources and ems service restart to check ldap sync again. If these steps doesn't help, you may consider raising a ticket to us for deep research.
Kind regards,

Ali