FortiClient EMS 7.2.5 : unable to read LDAP response packet: unexpected EOF

[Culture]

Hi Everyone,

i have a problem when i try to connect the EMS 7.2.5 to my LDAP server the same parameters work well in version 6.4.9 and 7.0.13 but since the update to version 7.2.5 impossible to reconnect the LDAP server i have the error message: unable to read LDAP response packet: unexpected EOF

does anyone have an idea about this error

Thanks for your help

[AEK]

Hello

Which LDAP version?

Did you try reconfigure the LDAP server on EMS to use LDAPS instead of LDAP?

[Culture]

Hello, Thanks for taking the time to answer.

I can't tell you what version of LDAP we have, I don't have access to this server because it's managed by the system team, all I know is that it's a Windows Server 2016

Yes I tried with LDAPS and I have exactly the same error message

I don't know what Fortinet changed but it worked well on versions 6.4.9 and 7.0.13

Culture