Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
New Contributor

FortiClient Crashes on Citrix Windows Desktop

I have installed the FortiClient on a  Windows Server 2019. If I try to start the client  the FortoClient Console is started several times and does not open. It is not possible to stop the FortiClient Console unless the FortClient System Tray Controlles is stoped in the windows task manager.

What can be done to solve this problem and what is need so that the FortiClient can be started


Forticlient Console.jpg



From which FortiClient version did you upgrade?
Starting from 7.0.3 , this design has changed. EMS is looking FortiClients via AD GUID info instead of hostname so it shouldn't cause duplicate entries anymore.

Can you please check how EMS is trying to recognize FortiClients for each VM you create.
I suggest you try to use another version of FortiClient. Upgrade to the latest release and check again.


We have installed FortiClient on a  Windows Server 2019. The FortiClient does not start. With a Windows 10 Version the FortiClient works.

What is needed so that the FortiClient can be used on a Windows Server 2019?


Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Top Kudoed Authors