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fez7860
New Contributor

FortiClient Client and Windows 11 issue SSLVPN

Hello
I am having issues with the Fortinet Client Ver. 7.2.4.0972, when trying to VPN it is stuck on connecting
The windows 11 build I am on is Version 10.0.22631 Build 22631 - Windows 11 Pro


Checked the network adapter and I have disabled IPV6. I do not have KB5026372 installed on my machine as well.
This is happening on all Windows 11 Build 22631 

Thanks 

5 REPLIES 5
AEK
SuperUser
SuperUser

Hi

Please start by following this tech tip and share the output. You can hide the sensitive info like IP.

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-SSL-VPN-Troubleshooting/ta-p/189542

AEK
AEK
satvichit2
New Contributor

Yeah I know it’s “for windows 10” but the manual installer for RSAT just installs that update. I’ll try the other method through the command line and see if that installs the same update or not https://mobdro.bio/ .

fez7860
New Contributor

Im surprised no other windows 11 users are having the same issue? Its happening on all of my Windows 11 devices, Pro - Version 10.0.22631 Build 22631 Fortinet Client Ver. 7.2.4.0972,

AEK

It doesn't depend on Windows 11 only. This can also happen depending on some installed drivers and some updates.

AEK
AEK
UVA
New Contributor

Hi 
Got the same issue on several users and some users gets bluescreen when starting Forticlient.  

Fix this!

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