FortiClient - Change Logging options?

[wambo]

Hello,

I'm trying to change the logging options in my FortiClient-VPN (Version 7.0.7.0345), but I can only export the logs. Changing Log-Level and deleting Logs is greyed out:

Funny thing is, yesterday I could change it on one client to "Fehlersuche". Now I can't change it on any client any more.

For comparison, other client have information as standard logging-level:#

The user has admin rights on his pc and is using Windows11.

I already tried to start the client with administrator-privliges, which didn't help.

Thanks in advance.

Best regards

[Sheikh]

Are you using EMS server to manage Forticlient ? might be some policies from EMS side gets enforced.

[FortiMax_it · Accepted solution]

Hi, in the EMS server you have to disable this option, in the client profile, in the Settings section: 

https://docs.fortinet.com/document/forticlient/7.0.7/ems-administration-guide/107284/system-settings

Also check that the Forticlient, before exporting, has the configuration unlocked:

[wambo]

Hello,

I didn't notice you could unlock the settings. That was the problem.

Thanks for you help!

Best regards,

Wambo