FortiClient AV signature does not update

[Magdalena]

Hello, i am using FortiEMS 7.4.2 with a FortiClient.

They are both connected but my Client doesnt get any AV signature updates as it still shows its at version 1.0

I already switched to FortiGuard Anycast as the server type in the EMS settings but it didnt help.

How do i get a newer version of the AV signature and can i even get a newer version?

[AEK]

Hi Magdalena

Can you check on your firewall logs if any traffic to FortiGuard is blocked?

[MZBZ]

in a PowerShell as admin:

cd "C:\Program Files\Fortinet\FortiClient\"

and then run these:

.\update_task -d
.\update_task -s d_0
.\update_task -s as_01

observe the logs, save and share them with TAC.