FortiClient 7.0.8-7.0.11 / Disconnect when enter Google Meet, Microsoft Teams or audio settings

[AlexandreVsr]

Hello everybody,

I encounter a very weird issue on all the computers on my company which have Windows 11 22H2 or 23H2. This issue happens with FortiClient VPN 7.0.8-7.0.11 (also on 6.0.10).

After Windows is started, and the user connects to SSL VPN using FortiClient, if the user start a Meeting (using Google Meet, Microsoft Teams on browser, 3CX web-app) or access to Windows audio settings, the SSL VPN tunnel is stopped. The FortiTray is still up, the user is able to reconnect.

After he reconnect, the issue is no more happening ; if you restart Windows, the issue happens again

Are you aware about this issue ? Do you have any clues or troubleshooting advices ?

This issue happens on different hardware

[AEK]

Hello Alexandre

Can you try with split tunneling?

[AlexandreVsr]

We already use split tunneling

[manucmp]

We have the same issue (also split tunnelig enabled) and VPN goes down if entered a Google Meets. We already tried disabling the QUIC Protocol (in Chrome and Edge), but that doesn't help.