Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
AMRV
New Contributor

Created on ‎06-22-2023 02:16 AM

FortiAuthenticator synchronization LDAP error

Problem with LDAP synchronization, an error occurs when performing the synchronization of remote users task.

Failed to sync (rule: VPN-DEFAULT-SYNC) with FAC-DC: 'NoneType' object has no attribute 'remove'

Has anyone encountered? are there solutions ?

Labels:
1171
0 Kudos
2 REPLIES 2
srajeswaran
Staff
Staff

Created on ‎06-22-2023 02:22 AM

What is the FortiAuthenticator version, if you are below 6.4.2 you may be hitting bug 769953.

 

https://docs.fortinet.com/document/fortiauthenticator/6.4.2/release-notes/279684/resolved-issues#Res...

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
1163
AMRV
New Contributor
In response to srajeswaran

Created on ‎06-22-2023 03:02 AM

ya, version 6.4.1

I will update, thank you.

1147
0 Kudos
Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2025 Fortinet, Inc. All Rights Reserved.