FortiAuthenticator Logout for Radius user

[Sathapon_SS]

Hi,

I had Fortigate setting captive portal with Authentication portal external pointed to FortiAuthenticator. I set radius client on FortiGate and synced it to Fortiauthenticator.   I can access the login page via FortiAuthenticator.  after the login is finished. I force the redirect page to Self-Service Portal on  Fortiauthenticator. When I tried to click the logout button. The page showed "User has successfully logged out from the guest portal. But When I checked on FortiGate's User Monitor. I found the user still alive. Can the fortiAuthenticator force user to log out on FortiGate?

Thank you.

[jhussain_FTNT]

Hi,

The user list  in the firewall user monitor clearing  on the Fortigate side depends on the auth time out value and type on the user settings

Kindly refer the below document.

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Explanation-of-auth-timeout-types-for-Fire...

Regards

Jamal