FortiAnalyzer – Scheduled Report “360 Degree Activities Report” shows No Data

[tuan2tech]

Dear Support Team,

We are experiencing an issue with the scheduled report function on our FortiAnalyzer / FortiGate system.

Report name: 360 Degree Activities Report (Weekly Scheduled Report)
Devices involved: FortiGate FG-101F (serials shown in the screenshot)
Output: Weekly email PDF delivery

Issue description:

The scheduled report is generated and emailed successfully.

However, the PDF report contains no data — all sections (Application Visibility, Web Usage, Top Application Categories, etc.) show “No Data”.

Please advise how we should configure the system so that the report includes application and web usage information.

Thank you in advance for your support.

Best regards,

[Jean-Philippe_P]

Hello tuan2tech, 

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible. 

Thanks, 

[Jean-Philippe_P]

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

[Jean-Philippe_P]

Hello again tuan2tech,

I found this solution. Can you tell us if it helps, please?

To resolve the issue of the 360 Degree Activities Report showing "no data," follow these steps:

1. Enable Cloud Logging: Ensure that Cloud Logging is enabled on your FortiGate device and that the connection status is marked as 'Connected.' This is crucial for data to be uploaded to FortiGate Cloud.
   
   

2. Check Log Uploads: Verify that web filter logs and application logs are being uploaded by the FortiGate device. These logs are necessary for populating the 360 Degree Activities Report.
   
   

3. Enable Logging on Profiles:

   • Go to the Web Filter and Application Control profiles on your FortiGate.
   • Set the action to 'Monitor' to ensure that traffic is logged. This setting allows traffic to flow while logging it for analysis.
     
     

4. Verify Log Population:

   • Navigate to Logs & Report -> Security Events -> Web Filter & Application Control on your FortiGate.
   • Check if logs are populated. If not, ensure that logging is enabled as mentioned above.
     
     

5. Aggregation for HA Setup: If your FortiGate is part of a High Availability (HA) group, ensure that all devices in the HA group are selected under 'Aggregation Devices' for comprehensive reporting.

By following these steps, the report should include application and web usage information. If the issue persists, consider contacting Fortinet Technical Assistance Center (TAC) for further support.

[tuan2tech]

Hi Jean-Philippe,

Thanks for your suggestion.
Regarding Cloud Logging: I have already enabled Forward Traffic logging on my FortiGate.

Previously, under Log & Report → Forward Traffic, I had two storage options: Disk and FortiGate Cloud.
However, since I recently deployed FortiAnalyzer, the system now only shows FortiAnalyzer as the logging destination.

Could you please confirm whether enabling FortiAnalyzer automatically disables log forwarding to FortiGate Cloud?
At the moment it seems that once FortiAnalyzer is active, the option to forward logs to the cloud is no longer available.

Thanks and waiting for your clarification