FortiAnalyzer - Certificate issue

[Itamar]

The issue is that from time to time, all of our FortiGate firewalls under the Motorad *ADOM* prompt us to verify and accept the FortiAnalyzer serial number. Even after clicking "Accept" to verify the certificate, this prompt keeps reappearing periodically across devices. This is highly disruptive for our customer, who must either contact me each time or manually confirm it himself — something that understandably causes frustration. Additional context: - These FortiGates were previously connected to a different FortiAnalyzer instance and were migrated to this current (newer) FortiAnalyzer setup. - In our past experience, once the FortiAnalyzer serial number is accepted and verified, the prompt should not return. - However, that is not the case here — the verification message keeps appearing across multiple firewalls.

[Stephen_G]

Hello,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

If anyone viewing this topic has any knowledge on this, I encourage you to reply.

Thanks,

[Stephen_G]

Hello,

We are still looking for an answer to your question.

We will come back to you ASAP.

Once more, if anyone has any advice, please feel free to share it.

Thanks,

[Itamar]

Hello Stephan_G

I was finding an answer by going to this article here:

Click here 

Thanks anyway :)