FortiAnalyzer 7.6.4 on Azure: Daily Log Limit Exceeded Despite Active 5GB License

[Maerre]

Hello,
after deploying FortiAnalyzer on Azure (version 7.6.4), I am receiving the following error:

"You have exceeded your daily logs GB/Day licensing limit within the last 7 days"

However, a valid license for 5 GB/day is present and correctly uploaded on the portal (even if it not actually visible).

Below are the screenshots and CLI outputs for reference.
Could this be a bug?
Is there any way to force the license to be re-read or refreshed?
The file license has been downloaded and uploaded on the Faz after installing

This the output from CLI:

faz-xxxxxxxx # diagnose debug vminfo
VM license is valid.
fds_code: 200
Expires in : 363 days 3 hours 51 minutes

Type: VM-S
Licensed GB/Day: 0
Max devices: 10000
Management IP: 10.10.125.3
Serial Number: FAZVM
VM UUID: 56a1c1xx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

faz-xxxxxxxx # get system status
Platform Type : FAZVM64-AZURE
Platform Full Name : FortiAnalyzer-VM64-AZURE
Version : v7.6.4-build3579 250825 (GA.F)
Serial Number : FAZVM
BIOS version : 04000002
Hostname : faz-xxxxxxxx
Max Number of Admin Domains : 5
Admin Domain Configuration : Disabled
FIPS Mode : Disabled
HA Mode : Standalone
Branch Point : 3579
Release Version Information : GA.F
x86-64 Applications : Yes
Disk Usage : Free 971.35GB, Total 1006.85GB
File System : Ext4
License Status : Valid
Image Signature : Image is GA Certified

Thank you

Regards

[ede_pfau]

It explicitly states "Licensed GB/Day: 0" so your contract has not been registered (see Entitlements: none), and thus it is not included in the license file you imported on the FAZ.

Something went wrong with that.

[Maerre]

Hi,

it's strange becuase the licence was uploaded on portal... should i register again the licence with the registration code on the portal and then download the licence file and upload on the faz?