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admteam
New Contributor

FortiAPs are not visible (detected) by my FortiGate

Hello everyone,

 

I've got following setup:
- 1x Fortigate 90E (FortiOS 7.4.0 build 2360)
- 1x FortiAP 222E (FortiOS 7.4.0 build 0529)
- 3x FortiAP 210B (FortiOS 5.2 build 0265)

 

The FortiAPs 210B are quite old `:], but we've still been using them successfully until now... After the FortiGate update (from 7.2.5 to 7.4.0), it doesn't detect these devices anymore. In the past, there were situations where we had to manually activate them via WiFi Controller (or something similar happened with them). Now it looks different, and we have no idea whether it's a matter of issues with the FG update or if support for these devices has been completely 'cut off' with version FortiOS 7.4.

 

Has anyone of you encountered something like this?


Sincerely,
JerryN

1 Solution
knagaraju
Staff
Staff

Hi admteam,
 On FGT > FortiAP Profile > If the FAP-210B model is not listed then it's not supported on 7.4.x.
Also, Please refer the below link
https://docs.fortinet.com/document/fortiap/7.4.0/fortiap-and-fortios-compatibility-matrix/261175/for...
FortiGates running FortiOS version 7.4.0 do not support legacy FortiAP models (B, C and D series).

Please let me know if you have any additional queries.

Regards
Nagaraju.


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1 REPLY 1
knagaraju
Staff
Staff

Hi admteam,
 On FGT > FortiAP Profile > If the FAP-210B model is not listed then it's not supported on 7.4.x.
Also, Please refer the below link
https://docs.fortinet.com/document/fortiap/7.4.0/fortiap-and-fortios-compatibility-matrix/261175/for...
FortiGates running FortiOS version 7.4.0 do not support legacy FortiAP models (B, C and D series).

Please let me know if you have any additional queries.

Regards
Nagaraju.


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