Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
JuanPerezLopez
New Contributor II

FortiAP431F is increasing memory usage

Hello everyone, I have 4 FortiAP 431F (FP431F) with firmware v7.0 build0134, the issue is that memory usage increases with and without connected users. I restart them and they start with 38% of the memory occupied, after 3 or 4 days the memory reaches 93% usage which makes browsing slow when users are connected. I have to restart it again to free up memory and the same thing happens again.

 

Do I have to update its firmware to a more stable version?

 

Thanks!

1 Solution
DPadula
Staff
Staff

Hi JuanPerezLopez,

 

I checked the release notes of 7.0.7 and there is no known issue regarding memory utilization. 
https://docs.fortinet.com/document/fortiap/7.0.7/fortiap-release-notes/633026/known-issues

 

You can try a different firmware version, like 7.2.x or higher. If the issue still persist after that you will need to raise a case with the support team for further investigation.

Don't forget to mark this reply as 'answer' if it helped you to solve the issue. 

 

View solution in original post

1 REPLY 1
DPadula
Staff
Staff

Hi JuanPerezLopez,

 

I checked the release notes of 7.0.7 and there is no known issue regarding memory utilization. 
https://docs.fortinet.com/document/fortiap/7.0.7/fortiap-release-notes/633026/known-issues

 

You can try a different firmware version, like 7.2.x or higher. If the issue still persist after that you will need to raise a case with the support team for further investigation.

Don't forget to mark this reply as 'answer' if it helped you to solve the issue. 

 

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors