Hello everyone, I have 4 FortiAP 431F (FP431F) with firmware v7.0 build0134, the issue is that memory usage increases with and without connected users. I restart them and they start with 38% of the memory occupied, after 3 or 4 days the memory reaches 93% usage which makes browsing slow when users are connected. I have to restart it again to free up memory and the same thing happens again.
Do I have to update its firmware to a more stable version?
Thanks!
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hi JuanPerezLopez,
I checked the release notes of 7.0.7 and there is no known issue regarding memory utilization.
https://docs.fortinet.com/document/fortiap/7.0.7/fortiap-release-notes/633026/known-issues
You can try a different firmware version, like 7.2.x or higher. If the issue still persist after that you will need to raise a case with the support team for further investigation.
Don't forget to mark this reply as 'answer' if it helped you to solve the issue.
Hi JuanPerezLopez,
I checked the release notes of 7.0.7 and there is no known issue regarding memory utilization.
https://docs.fortinet.com/document/fortiap/7.0.7/fortiap-release-notes/633026/known-issues
You can try a different firmware version, like 7.2.x or higher. If the issue still persist after that you will need to raise a case with the support team for further investigation.
Don't forget to mark this reply as 'answer' if it helped you to solve the issue.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1703 | |
1092 | |
752 | |
446 | |
229 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.