FortiAP is not seen after upgrade from 7.2.8 to 7.4.4

[Bernardo]

Good afternoon

I upgraded the firmware of a FortiGate 60E from version 7.2.8 to 7.4.4 and once in the new version, the APs stopped working. In fact I don't see them in the "Managed FortiAPs" section, but I do see them in Dashboard -> Assets & Identities.
It's a fairly old FortiAp, but up to version 7.2.8 it worked just fine. Is there any way to fix this problem?

Thank you very much in advance.

[xshkurti]

@Bernardo 

Try to disable capwap traffic offloading:

config system npu

set capwap-offload disable

end

After this change check if FortiAPs are coming back up

[hbac]

Hi @Bernardo,

What is the firmware version of FortiAPs. I suspect that it is not compatible with FortiGate 7.4.4. Please refer to https://docs.fortinet.com/document/fortiap/7.4.0/fortiap-and-fortios-compatibility-matrix/261175/for...

Regards,