FortiAP geographical area compatibility

[Franco]

Hi all,

I would like to understand if I could use a FortiAP-xxx-E-I (built for international geographic area) in Europe without issues (it will be managed by a Fortigate) and if I can mix FortiAP-xxx-E-E (built for european geographical area) and FortiAP-xxx-E-I (built for international geographic area) without issues managed by the same Fortigate in the european geographical area.

Thank you very much in advance for your help.

[Anonymous]

Hello @Franco  ,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

[Franco]

Thank you very much for your help. I look forward to receiving your reply soon.

[vpatil]

@Franco Both the FortiAP units may technically work fine on the same FortiGate. However, for local Radio regulatory compliance purposes please consult your local Fortinet SE or Fortinet Reseller/Partner to validate your FortiAP units (with different region code) use-case. Thanks!

[Franco]

Thank you for your reply.
I just need to understand if exist technical issues to connect an International version (-I) of a FortiAP to a Fortigate in the European geographic area. For example I know the are issues using a Noth America (-A) version in european environments.
What is unclear what's the exact meaning of "International" versions unlike the others (-E, -A). Does it means they can be used everywhere?

[vpatil]

On the FortiAP (with "I" region code), please execute the following commands on the FortiAP CLI (SSH into FAP) to check what countries have "I" region code:

cw_diag -c all-countries
cw_diag -c all-countries | grep <COUNTRY>

This output will help you determine if "I" region code has any European countries associated with it.

[Franco]

If I had a FortiAP -I I didn't need to ask for this question...... I want to understand this to evaluate if I can buy that version of AP.

[Franco]

I sincerely consider this situation quite odd. It sounds as Fortinet consider "a secret" the meaning of "International version" (-I) and its features. On the contrary I would expect it would be clearly declared.

[Franco]

Then, finally, I have to consider this simple question unanswered.
I also asked to the Fortinet technical support...... a lot of talk, but any significative answer.
I must conclude they really don't know what they sell and how it works.
From my point of view this is unbelievable.

[Franco · Accepted solution]

At last, I got the 'I' supported regions (thank to the Fortinet technical support):

ALGERIA
ARMENIA
BAHRAIN
BRUNEI DARUSSALAM I
ISRAEL
JORDAN
KUWAIT
MOROCCO
MALDIVES
SENEGAL
QATAR
TURKMENISTAN
UZBEKISTAN

Then the "International" suffix (-I) is quite misleading. The only allowed regions are listed above.