Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
ArtSyk
New Contributor II

FortiAP disconnected after FortiGate upgrade

Hello!

 

We are facing a problem with disconnected FortiAP.

After FortiGate upgrade to version v 7.2.2 b.1255 our FortiAP seems like it's disconnected. 

 

ArtSyk_1-1668514809599.png

ArtSyk_2-1668514870469.png

ArtSyk_3-1668514911313.png

 

On Edit Managed AP panel there is information that this AP is connected via Ethernet and it has IP address assigned - this AP is resolvable via this address and we can login into it.

ArtSyk_4-1668515070654.png

Clients can connect to networks availble on this AP but we still see this AP as disconnected.

 

What can we do to see this AP as Online without resetting it to fabric state?

 

 

 

1 Solution
ArtSyk
New Contributor II

The solution was adding MAC address to FG via CLI.

View solution in original post

4 REPLIES 4
ArtSyk
New Contributor II

The solution was adding MAC address to FG via CLI.

zebarreto

Hello, do u have the command to add that via FG CLI ?

Tks

ArtSyk
New Contributor II

Yes, I do.

zebarreto

Would you mind to share ?

Labels
Top Kudoed Authors