FortiAP Rebooting

[vinicioscardoso]

Hello, my name is Vinicios Cardoso de Oliveira ! Recently, I put the firmware FAP_221B-v5.0.0-b0060-fortinet.out at console of FortiAP 221-B !! I Don' t upgrade the firmware via Controller (WLC), but in my machine with cable UTP and I put the wrong IP of Controller. I have trying back the FortiAP for factory default configuration, but the fortiAP 221-B only reboot !!! I' m following the steps of guide for return the fortiAP for factory default configuration, but don' t works !! The fortiAP only reboot !! Can you help me?

[vinicioscardoso]

Hello? Anyone help me?

[Bromont_FTNT]

On the 221B APs there is tiny little hole (on top) that you can use to reset the unit with something like a paper clip.

[vinicioscardoso]

Hello Bromont. I made this ! The unit only stay rebooting infinitely !!

[Bromont_FTNT]

In that case you' ll need to open a support ticket to RMA the unit. Are you sure the unit is constantly rebooting? Does the DHCP server (if set to DHCP) show it is requesting an address?