FortiAP CAPWAP DTLS no connection

[Paul_Dean]

I' m configuring a demo for a client of a FortiAP-14C connecting to a FortiGate 60C across the internet from a remote workers home to their office. They would like to roll out this solution to all their remote workers. The FortiGate 60C is running 5.0.5 build0252 and the FortiAP-14C has version 5.0 build060. I can' t get DTLS working between the two devices. I' ve set the wtp-profile on the FG to dtls-enabled and configured the AP to use DTLS. The access point connection status shows it as connecting and never changes. If I set both ends to clear text the connection is established after a few seconds and works just fine. Have any of you come across this problem before? Have I missed something important?

[Paul_Dean]

Thank you Andrea and everyone for your help! I was scratching my head for a while there :)

[Paul_Dean]

I had another opportunity to test this last night. Upgraded the FG to 5.0.6 and the AP to 5.0.7. Set DTLS on both. No connection. Rebooted the AP, reset and reconfigured it. No connection. Set to " clear-text" again and the connection came up. Went to bed grumpy. Had another look this morning. Deleted and recreated the config on the FG. Still no joy. Went into the " WiFi Controller->Managed Access Points->Managed FortiAPs" section to edit the FAP-14C settings. Changed the AP profile from " Automatic" to the profile I' d created. The AP then connected with a DTLS link! There was only 1 profile that was suitable for the FortiAP-14C and that was being picked up when " clear-text" was set. Not so for DTLS. Not sure why? It' s working now and the client has placed their order! Thanks again for all the assistance.