FortiAP - Blue screen error in Windows 7 - 64bit

[crazy_virgo]

Dear Team, I have installed FortiAP 200B (MR3 Patch1). I am already using Fortigate 200A ( MR3 Patch1). All my ipads, mac machines and cell phones are getting connected wirelessly without any issues. But there are few guys who are using Windows 7 (64-bit), they get connected wirelessly but after some random browsing a blue screen appears with an error message. I have attached the screenshot of the same. When we turned off ARM (Adaptive Radio Management) on our wireless controller configuration, our clients stopped blue screening. The other workaround which I have found out is to switch only to a Wireless “G” network instead of “N” and things should work fine, but this is not desired. Previously a D-Link Wireless device was used and such kind of error didn exists. Requesting your assistance on the same. Laptops used are IBM and Dell. Regards Rajesh

[Carl_Wallmark]

i got this too, but with mr3 patch 2, i changed from AES to TKIP, then it stopped

[ksaraf_FTNT]

What version of FAP OS are you running? Have you tried AES in the latest FAP219 version?

[selvam_FTNT]

Did you try by updating Intel wifi driver? There are few recommendation in the following link. http://answers.microsoft.com/en-us/windows/forum/windows_7-system/win-7-x64-blue-screen-errors-when-idle-0x000000d1/1860c005-b99a-40a8-89e2-1a89324e5c54

[Carl_Wallmark]

What version of FAP OS are you running? Have you tried AES in the latest FAP219 version?

yes, it was with the FAP219 i got the blue screens

[cmberry]

I have a bunch of Windows 7 wifi users, all 64 bit. NO issues with Fortigate on 4.3.3 and I think FortiAP 4.3.1. I am using TKIP though...