FortiAP-231F Orange LEDs

[sagvan]

This FortiAP-231F randomly was shown as offline on Fortigate. I checked, and found out that it was on with orange LED lights. I tried to reset using the reset hole by inserting a pin for around 10 seconds for multiple times, but weirdly, it did not even reset. I deleted it on Fortigate (still offline), but then it did not even identify it as new device trying to connect.

Trying on different ports on different switches at different locations did not help.

It showed bluetooth LED as purple on a different port.

I am totally confused.

How can I resolve this?

[sagvan]

@ede_pfau 

Thank you for the reply!

How can I resolve this power issue when our other APs have been working for months without any such problems while using the same switches that I used to test this one with the problem?

[ede_pfau]

As I mentioned, focus on the parts that are solely used for this AP:

- the switch port

- the cable

- the port on the FAP

Using a new cable is straightforward.

Using the other port on the FAP tests if the original port has problems.

Using a different switch port or an external power supply checks the last pieces in the chain. Just make sure that the external PS is capable.