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tlitchfo
New Contributor

FortiAP 221E Not Broadcasting After Update to FortiOS 7.4.5

Earlier this week I updated our Fortigates to 7.4.5, and now some of our 221E APs are not broadcasting. They're online, but the radios aren't working. This seems to have something to do with the region, but everything should be correct. We are in the US.

This is happening on 221E devices that are running the 7.4.3 firmware and the 7.2.2 (which I know needs to be updated).

 

Screenshot 2024-10-31 at 7.12.30 AM.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I did a little more poking around and found that the affected APs are showing 0 VAP configs.

Screenshot 2024-10-31 at 7.17.40 AM.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thank you for any help you can provide!

'Everyone seems to be asleep.'
'Everyone seems to be asleep.'
1 REPLY 1
maulishshah
Staff
Staff

Hi @tlitchfo, Have you tried to restart the AP once? 

 

Also, confirm the AP version.

 

Have you checked whether the AP version is compatible with the FortiOS version? 

 

Thank you. 

 

Maulish Shah
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