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jwiest
New Contributor

FortiADC rspools on HA02 down after upgrade

Has anyone seen the issue when upgrading their HA fortiADCs where the secondary ADCs rspools will show down, even though they show as healthy in different tabs? 

 

The primary rspools show as healthy but the secondary do not. 

 

Is there any documentation out there that addresses this issue?

5 REPLIES 5
Anthony_E
Community Manager
Community Manager

Hello,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello,

 

We are still looking for someone to help you.

We will come back to you ASAP.


Regards

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

Hello @shafiq23,

 

Do you maybe have an idea?

 

Regards,

Anthony-Fortinet Community Team.
shafiq23
Staff
Staff

Hello @jwiest,

 

In Active-Passive HA, the secondary doesn't initiate health check probes to real servers and respond to virtual server service which is why real server status in Logical Topology is shown down in secondary.

 

There were some changes in the newer firmware that caused Logical Topology shown differently before the upgrade.

Related article discussing about this.

https://community.fortinet.com/t5/FortiADC/Troubleshooting-Tip-Troubleshooting-the-FortiADC-FortiVie...

Anthony_E
Community Manager
Community Manager

Thank you so much @shafiq23 

Anthony-Fortinet Community Team.
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