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csousa
New Contributor

Forti vpn not installed

Hello,

installation of FortiClient VPN ends in an error "FortiClient VPN Wizard ended prematurely because of an error."

I am running Windows 11 home on my new surface 11 pro.

I executed Installation .exe as Administrator, i disabled Windows Defender temporarily. Any further ideas?

2 REPLIES 2
HarshChavda
Staff
Staff

Hello @csousa,

 

Is your surface pro 11 using ARM processor? FortiClient is not supported on ARM processor as for now. You can try the FortiClient from windows store which is no longer supported by Fortinet.

Doc: https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-for-ARM-Architecture/ta-p/24...

csousa
New Contributor

Hello @HarshChavda 

 

Thanks for the info is my processeur is an ARM, i will try windows vpn methode. Thank you so much.

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