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lvaibhavt
New Contributor

Forti-manager (v7.2.1) and NSX-T (3.2) integration error

Hi Team,

 

I have deployed Forti manager v7.2.1 GA and I am running it as a trial license in my lab. I have added NSX-T (3.2) as a connector from Forti-manager.

 

However, when I hit apply and refresh to pull NSX-T groups it returns the attached error.

lvaibhavt_0-1666245611424.png

 

 

Even if I enable the status toggle on the connector then it returns another error message (snippet attached)

lvaibhavt_1-1666245628252.png

 

 

Any suggestions on what I am missing here?

 

 

 

 

Thanks

Vaibhav

 

6 REPLIES 6
Stephen_G
Moderator
Moderator

Hello Vaibhav,

 

Thank you for getting in touch with us about your NSX groups issue! I'm going to ask for a solution and reply to this thread with an update as soon as possible.

 

Thanks,

Stephen

Stephen - Fortinet Community Team
Bagha
New Contributor

Hi Vaibhav,

 

I am running the same problem.

could please let me know if you find the solution

 

Thanks,

Brahim.

heng
Staff
Staff

Hi there, 

 

Please refer to the following admin guide and make sure the  Service Profile, Service Chain and Service Rule was configured in the NSX-T side. 

 

https://docs.fortinet.com/document/fortimanager/7.2.0/administration-guide/220682/creating-vmware-ns... 

 

At the same time, in FMG you can run debug to see any error being printed, 

 

# diag debug application connector 255

# diag debug enab

NSE8
lvaibhavt
New Contributor

I tried that you suggested and it returned same error

post enabling diagnostics below error is seen

 

 

 

 

 

forti-mgr #
forti-mgr # Request:
{ "client": "gui json:4729", "id": "340e30e2-1818-4424-9828-3d58642f34da", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4736", "id": "3b858742-f879-498a-975a-968be6721865", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4737", "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4738", "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4755", "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx", "service_type": 0}, "target start": 1, "url": "\/connector\/update"}], "session": 33811}
Chkperm Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}], "session": 33811}
Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "data": { "taskid": 31}, "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}]}
server(NSX-T) => get_nsx_groups_by_service: There is no service for this connector
server(NSX-T) => Failed to get NSX groups by service
server(NSX-T) => Server disconnect
reap child 4758 (255)
server(NSX-T) => Server disconnect
Request:
{ "client": "gui json:4795", "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4793", "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4797", "id": "e2525a77-4379-4f04-979b-f5383758b454", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4799", "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4809", "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4811", "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}

lvaibhavt

Any update here .. thanks

Chris_ACP
New Contributor II

Hi,

we are facing the same issue. NSX-T connector is not working since 7.x.x. Even with a fresh FMG install 7.0.x and 7.2.x it is not working.

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