Forti-manager (v7.2.1) and NSX-T (3.2) integration error

[lvaibhavt]

Hi Team,

I have deployed Forti manager v7.2.1 GA and I am running it as a trial license in my lab. I have added NSX-T (3.2) as a connector from Forti-manager.

However, when I hit apply and refresh to pull NSX-T groups it returns the attached error.

Even if I enable the status toggle on the connector then it returns another error message (snippet attached)

Any suggestions on what I am missing here?

Thanks

Vaibhav

[Stephen_G]

Hello Vaibhav,

Thank you for getting in touch with us about your NSX groups issue! I'm going to ask for a solution and reply to this thread with an update as soon as possible.

Thanks,

Stephen

[Bagha]

Hi Vaibhav,

I am running the same problem.

could please let me know if you find the solution

Thanks,

Brahim.

[heng]

Hi there, 

Please refer to the following admin guide and make sure the  Service Profile, Service Chain and Service Rule was configured in the NSX-T side. 

https://docs.fortinet.com/document/fortimanager/7.2.0/administration-guide/220682/creating-vmware-ns... 

At the same time, in FMG you can run debug to see any error being printed, 

# diag debug application connector 255

# diag debug enab

[lvaibhavt]

I tried that you suggested and it returned same error

post enabling diagnostics below error is seen

forti-mgr #
forti-mgr # Request:
{ "client": "gui json:4729", "id": "340e30e2-1818-4424-9828-3d58642f34da", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "340e30e2-1818-4424-9828-3d58642f34da", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4736", "id": "3b858742-f879-498a-975a-968be6721865", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "3b858742-f879-498a-975a-968be6721865", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4737", "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "158b3949-0a85-48be-aae7-aff1b3f948bd", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4738", "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "a8ee338b-681b-4cfa-a683-415da3f9d164", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4755", "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx", "service_type": 0}, "target start": 1, "url": "\/connector\/update"}], "session": 33811}
Chkperm Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}], "session": 33811}
Response:
{ "id": "5911f299-2639-4acd-a8e1-b7a12af08c05", "result": [{ "data": { "taskid": 31}, "status": { "code": 0, "message": "OK"}, "url": "\/connector\/update"}]}
server(NSX-T) => get_nsx_groups_by_service: There is no service for this connector
server(NSX-T) => Failed to get NSX groups by service
server(NSX-T) => Server disconnect
reap child 4758 (255)
server(NSX-T) => Server disconnect
Request:
{ "client": "gui json:4795", "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "cf11058d-b8f0-4f2d-9915-99d80a549b8e", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4793", "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "1d46de3b-787c-4f69-8ff5-448919408c44", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4797", "id": "e2525a77-4379-4f04-979b-f5383758b454", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "e2525a77-4379-4f04-979b-f5383758b454", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4799", "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "b6c92a18-fcb0-44b4-968e-2a1d355694cb", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}
Request:
{ "client": "gui json:4809", "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "server_type": "nsx"}, "target start": 1, "url": "\/connector\/get\/adgrp"}], "session": 33811}
Chkperm Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}], "session": 33811}
__get_adgrp_list : no adgrp info obtained from server NSX-T
Response:
{ "id": "933f8b70-620b-4ccb-8d38-23b927d68e8d", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/adgrp"}]}
Request:
{ "client": "gui json:4811", "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "keep_session_idle": 1, "method": "exec", "params": [{ "data": { "adom": "root", "connector": "NSX-T", "if_all_user": 0, "objkey": "NSX-T", "server_type": "nsx", "type": "nsx"}, "target start": 1, "url": "\/connector\/get\/user"}], "session": 33811}
Chkperm Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}], "session": 33811}
__get_user_list : no user info obtained from server NSX-T
Response:
{ "id": "db6528ac-7ca3-424f-bc44-455e57dea516", "result": [{ "status": { "code": 0, "message": "OK"}, "url": "\/connector\/get\/user"}]}

[lvaibhavt]

Any update here .. thanks

[Chris_ACP]

Hi,

we are facing the same issue. NSX-T connector is not working since 7.x.x. Even with a fresh FMG install 7.0.x and 7.2.x it is not working.