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JohnStep
New Contributor

Forti-Extender Still has connections to Fortigate despite multiple factory resets?

We were trying to configure a Fort-Extender to our Fortigate for a project and could never get things working.

 

So now we just want to use it in Standalone mode. 

 

Despite doing multiple factory resets, the LAN switch settings cannot be changed from the default and one of the ports we used to connect it originally to the Fortigate cannot be changed in the web config. For references, I am seeing for example "system/management/fortigate" which it looks like I cannot remove. 

 

Should not a factory reset remove all of this?

2 REPLIES 2
Anthony_E
Community Manager
Community Manager

Hello John,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
Anthony_E
Community Manager
Community Manager

John,

 

Did you already check this document:

https://docs.fortinet.com/document/fortisase/24.3.42/sia-site-based-deployment-guide/66165/troublesh...

 

Tell us if it is helping.

 

Regards,

Anthony-Fortinet Community Team.
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