Forti Ems deployment issue

[MahmoudH93]

deployment didn't reach to the end users 

FortiClient 

[MahmoudH93]

version 7.2

[anignan]

Hi @MahmoudH93 

How are you pushing the installation?

From EMS or from or a distribution point?

[MahmoudH93]

from EMS as Fortinet tutorials 

(https://www.youtube.com/watch?v=EQ9lwQPWNJ8&t=385s&ab_channel=FortinetVideoLibrary)

[anignan]

Can you confirm that EMS is using your internal DNS server as its DNS server?

Abdel

NSE4,5x2,6x2,7x4

[MahmoudH93]

yes , and windows machine joined domain also

[anignan]

In your Logs "Administration>log viewer" can you see logs from Deployment service?

[MahmoudH93]

no logs about change with endpoint 

[anignan]

I mean let say if you have to installer to run at 1:30PM you should see the Deployment service at this time with a level error.

Abdel

NSE4,5x2,6x2,7x4

[MahmoudH93]

there is no any error with installer and deployment i try it with scheduled and non scheduled