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MahmoudH93
New Contributor

Created on ‎09-13-2023 08:40 AM

Forti Ems deployment issue

deployment didn't reach to the end users 

FortiClient 

 

Mahmoud hesham
mahmoud.hesham@Connectps.com
Mahmoud heshammahmoud.hesham@Connectps.com
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anignan
Staff
Staff

Created on ‎09-13-2023 10:12 AM

What is the FortiClient EMS version?

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MahmoudH93
New Contributor

Created on ‎09-13-2023 10:23 AM

  • 7.2.1 build 0793
Mahmoud hesham
mahmoud.hesham@Connectps.com
Mahmoud heshammahmoud.hesham@Connectps.com
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anignan
Staff
Staff

Created on ‎09-13-2023 10:58 AM

Can you confirm that all FortiClient services are in running state?

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MahmoudH93
New Contributor

Created on ‎09-13-2023 10:59 AM

yes it running

Mahmoud hesham
mahmoud.hesham@Connectps.com
Mahmoud heshammahmoud.hesham@Connectps.com
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anignan
Staff
Staff

Created on ‎09-13-2023 11:04 AM

So you probably have an issue with this version or you installation because it seems like service is not even kicking in.. I would consider open a ticket with EMS support

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MahmoudH93
New Contributor

Created on ‎09-13-2023 11:07 AM

ok thanks

Mahmoud hesham
mahmoud.hesham@Connectps.com
Mahmoud heshammahmoud.hesham@Connectps.com
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