Forti AP Country code

[Guillaume8410]

Hello,

I want to known if it is possible to force a FortiAP221C-T to work without issue in Europe or US. After some tests, when I try to set the "country" (US, GB, FR...) in the wtp-profil or/and in the wireless-controller settings, the managed Forti AP appeared in red as "TW" in the GUI (Wifi Controller/Managed Access Points/ Managed FortiAPs).

Fortiwifi 60C : v5.2.11,build754

Forti AP : FP221C-v5.2-build0262

Regards,

[wanglei_FTNT]

Some channels might still work. If you need full functions on the AP, please contact support to update your FAP region 

[Guillaume8410]

thanks!

[Guillaume8410]

Hi,

My Fortinet Partener says that it is not possible to update the FAP region! Could you confirm Fortinet support can update FAP-221C-T region without hardware change ?

Regards,

[ede_pfau]

My advice: open a support call with Fortinet and state your problem. If your partner is not willing to do this for you, just do it yourself. Doesn't take much effort.