Fortclient keep block my browser

tanww888 · ‎06-05-2013

I have setup the endpoint protection since the day I bought my fortigate 60D. Every time, I re-install the the forticlient, it keeps block my web browsers. The reason for blocking my browsers is because it detects either my firefox or IE explorer trying to send network data. Once the blocking message has appeared, my web browsers are no longer access the internet. It is a pain that I have to uninstall and re-install the client software again. Is there something I can configure the firewall to resolve the issue?

Carl_Wallmark · ‎06-06-2013

Is the application firewall set to block web browsers ?

FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C

tanww888 · ‎06-06-2013

I am not sure. I did set application firewall to " block p2p" and turn on Web Category Filtering. Also checked the box for " Disable Web Category Filtering when protected by this Fortigate" . My Mac seem to work fine with Safari. I pretty much followed the same instructions from the Forticlient video.

Chris_Lin_FTNT · ‎06-09-2013

When your browser was blocked, what message did you see?

tanww888 · ‎06-10-2013

No message. The browser will hung until timeout. It is funny, two days ago, it disable itself while the anti-virus was scanning. It pop-up a message said there is not firewall present and asked me if I want to enable the Win8 defender or Forticlient. At the end, I still choose Fortclient. It does not block any of my browsers so far, but not for long. Thanks!