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AGU_HD
New Contributor III

Fix for FortiClient VPN app being stuck at "Connecting"

This is a fix for your FortiClient VPN being stuck at "Connecting".

I was having this issue with multiple users and final found a fix.

 

Cause:

FortiClient is trying to start the FortiTray.exe in your c:\program files\Fortinet\ folder, but  it is missing a .dll file (mfc140u.dll). This is part of Visual Studio.

 

Fix:

Download and isntall this Visual Studio Redistributable: https://aka.ms/vs/17/release/vc_redist.x64.exe

 

After this your FortiClient VPN app should be working as normal (might require a restart) .

 

2 REPLIES 2
pfournier
New Contributor III

Thank you friend, this fixed the issue.

hermanverwey
New Contributor

Thank You. This fixed my problem as well. 

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