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Dzhavad
New Contributor

FirtiClient vs macOS

The problem on the macbook on the M1 Mac OS. During the connection, a message that Forti asks for access to the Key of the System and so, cut it up to the MFA and three times after, terribly annoying the same password 6 times. Tell me how to fix it?

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tatereal
New Contributor II

 


@Dzhavad wrote:

The problem on the macbook on the M1 Mac OS. During the connection, a message that Forti asks for access to the Key of the System and so, cut it up to the MFA and three times after, terribly annoying the same password 6 times. Tell me how to fix it?


Hey ensure that FortiClient has Full Disk Access by going to System Preferences > Security & Privacy > Privacy, selecting Full Disk Access, and adding FortiClient to the list. Additionally, check if System Extensions need approval by navigating to System Preferences > Security & Privacy > General and clicking Allow if Fortinet software is blocked. Another potential cause of repeated prompts is restricted Keychain access. To fix this, open Keychain Access, locate the FortiClient entries, go to Get Info > Access Control, and ensure FortiClient is listed as an allowed application. If the issue persists, consider reinstalling FortiClient by first uninstalling the current version, downloading the latest compatible version from Fortinet's official website, and reinstalling it while carefully following the setup instructions.

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