Dear all,
We would like to renew our Fortigate 100D and we need purchase "FC-10-00116-950-02-12" as below:
FortiGate-100D 1 Year Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud)
Our SI told me that the above renewal does not include Hardware replacement and they told us that if we don't renew the firewall, we cannot use the UTM function of the Fortigate 100D.
Is that true?
Can I find relevant information in fortinet website?
Best Regards,
Ivan
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Ivan,
My understanding is that FC-10-00116-950-02-12 includes "24x7 FortiCare", and that "24x7 FortiCare" always includes Advance Hardware replacement.
Ho-ho.
Thx!
Ivan
it does but afair only in case of defective hardware/rma.
I don't think Fortinet will relplace a working fortigate without selling you a new one.
If it's just your licenses expiring you just need to renew the license(s). If they expire you cannot use utm anymore on that fortigate until you get your FGT a new license. This can be rather nasty: if you e.g. use webfilter in some policy it will block every website if there is no valid webfilter license anymore...
--
"It is a mistake to think you can solve any major problems just with potatoes." - Douglas Adams
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.