Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
ran_babylon
New Contributor

False positive alert - babsft

Dear Fortinet,

 

You previously had a false positive alert on our installer which you have corrected.

Now it seems like your safe web service is blocking the link to our installation file due to the previous false positive on the file.

 

The URL is http://dl.babsft.com/site/files/Babylon10/Babylon10_setup_ns.exe

 

Please correct the false positive warning ASAP.

 

If you require more information or if i posted in the wrong forum - please let me know and direct me so we will resolve it quickly.

 

Best regards,

Ran Eyal

Director of Sales and Marketing

Babylon Software LTD.

4 REPLIES 4
ran_babylon
New Contributor

Dear Sir/Madam,

 

We have not heard back from you in regards to this false positive on your end.

Virus Total is still showing an alert.

 

Your Anti-virus is not flagging our file, but the link to the file is giving an alert.

 

Please see how you can assist us in clearing this false positive alert.

 

Regards,

Ran

Admin_FTNT

Please visit the FortiGuard Team page at [link]http://fortiguard.com/contactus[/link] to report this issue. Regards, Admin.
AndyRaposo
New Contributor

Hello, my domain clinicapsirac. com .br  has been blacklisted. I believe this is a false positive.

 

Admin_FTNT

Please visit the FortiGuard Team page at http://fortiguard.com/contactus to report this issue. Regards, Admin.

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors