Failed to install Fortisiem linux agent on Ubuntu 20.04

[jlmacroview]

I failed to install # Fortisiem Agent 6.3.3 on ubuntu 20.04 with the following error: 

Checked agent username and password created in FortisiemCMDB/User;

Four packages are updated (libcap2-bin auditd rsyslog logrotate)

Grateful for any suggestions and please let me know if any further info. for troubleshooting is needed

[Markus_M]

I am not very familiar with the agent, but with Linux I may be able to help.

Could you run the installer.sh file without any arguments?

Try again with

installer.sh --verbose

installer.sh --help

installer.sh --debug

Some should give you some debug or at least help on how to enable some sort of debugging the script.

Bash/Linux allows to run additionally the shell interpreter, which NORMALLY is not "bash" but simply "sh". The debug of sh is run with sh -x installer.sh

It might give help on what it is trying to do prior failing.

Best regards,

Markus

[premchanderr]

If agent password contains special character ensure to enclose them in single quote. 

Also ensure if pre-requisite from linux agent guide has been met.