Hi all,
I am unable to connect VPN via FortiClient VPN v7.0.2.0069 on macOS 10.15. I found some solutions at Forums. But it still not work.
- Allowed FortiTray in Security & Privacy - General
- Granted Full Disk Access to FortiClient in Security & Privacy - Privacy
- Used IP address as host instead host name
Please help to provide some suggestion. Many thanks.
20220207 10:27:36 [FortiTray:DEBG] AppDelegate.swift:151 Reload config
20220207 10:27:36 [FortiTray:EROR] ConfigManager.swift:1522 Config file "/Library/Application Support/Fortinet/FortiClient/conf/epctrl.plist" not exist
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:787 Start VPN: VPN_001
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:611 VPN connecting
20220207 10:27:40 [FortiTray:DEBG] vpnconnection.mm:540 Server URL: https://X.X.X.X:10443
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:1397 Input request type: USER_INPUT_REQUEST_INVALID_CERTIFICATE
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:215 ApiEncMethod: 0
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:217 ApiRemoteAuthTimeout: 10
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:219 ApiServerSalt: 0ba94b52
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:220 flag: 95
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:314 Send authentication request
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:506 Authentication passed
20220207 10:27:40 [FortiTray:DEBG] vpnconnection.mm:400 Stop process.
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:1475 Notification: Cancel input
20220207 10:27:40 [FortiTray:INFO] sslvpn_bridge.mm:71 Login successful
20220207 10:27:40 [FortiTray:INFO] sslvpn.cpp:575 Login successful
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:1183 Inherit proxy settings
20220207 10:27:40 [FortiTray:INFO] VpnManager.swift:1217 Setup proxy exceptions
20220207 10:27:42 [FortiTray:DEBG] AppDelegate.swift:151 Reload config
20220207 10:27:42 [FortiTray:EROR] ConfigManager.swift:1522 Config file "/Library/Application Support/Fortinet/FortiClient/conf/epctrl.plist" not exist
20220207 10:27:42 [FortiTray:INFO] VpnManager.swift:611 VPN connecting
20220207 10:27:43 [FortiTray:EROR] VpnManager.swift:388 Failed to get tunnel provider's return code
20220207 10:27:43 [FortiTray:INFO] VpnManager.swift:604 VPN disconnected
I have the exact same issue, when you do get it to function.. finally..it will last a week until one of the two sides release an update and ruins it all over again. I have come to the understanding that while there is a button on fortinet product downloads for macOS, they clearly could not care less if it works or not.
Hi @g4ry415 ,
Could you please check, is Mac’s Built-in Firewall enabled?, If it is enable, please try to disable it and check it again.
Hi @msanjaypadma ,
The Firewall is turned off in Security & Privacy - Firewall. So I tried to turn it on and off again. But it still can't connect to VPN. Pressing 'Connect' button will take you back to the login page.
The solution is given here:
https://community.fortinet.com/t5/Fortinet-Forum/SSL-VPN-Windows-Works-MacOS-does-not/m-p/47902/high...
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