Failed backup/restore to/from USB disk

[ladeth]

Since I've upgraded my Fortigate (FG40C, FG60D, FG110C...) with FortiOS 5.2.2, I'm unable to backup my configuration to USB or restore a config from my USB disk.

The CLI command used is "execute backup config usb myfilename.conf" or "execute restore config usb myfilename.conf".

I always receive the following error message : "No usb disk plugged-in, please wait... command fail. return code -160".

Executing the following CLi command "execute usb-disk list", the Fortigate is able to display the USB files list.

The backup/restore works fine with the same USB disk (FAT formatted), on the same Fortigate appliance with an older firmware version (4.0 MR3 Patch 10 for example).

Any idea ?

Thanks for your answers...

[Carl_Wallmark]

I think I read something about a bug regarding USB, and it´s fixed in 5.2.3.

BUG ID 265242 In some cases, the FortiGate may not backup the configuration onto a USB memory stick in the CLI.

Take a look at the release notes at

http://docs.fortinet.com/fortigate/release-information

[emnoc]

i Would personally check to see if the usb is shown mounted

execute usb-device list

or

 fnsysctl mount

[Shawn_W]

Let us know if an update resolves your issue.  Thanks.