Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
roy123456
New Contributor

Fail to login FortiClient VPN on iOS 15 device

My Apple device running iOS 15.6.1 is failing to connect to FortiClient VPN

 

IOS 15.6.1 (FortiClient  7.4.2.0151) – Not work * No popup for enter the username and password

IOS 18.1 (FortiClient  7.4.2.0151) - OK

 

Does anyone know if there is any compatibility issue between FortiClient 7.4.2.0151 and devices running iOS 15.6.1?

1 REPLY 1
sjoshi
Staff
Staff

Hi roy,

 

Please share below output while connecting the VPN.

 

PuTTY SSH1:
------------

get vpn ssl monitor
diagnose vpn ssl list
diagnose firewall auth list
dia vpn ssl statistics
exec vpn sslvpn list
get system status
diag vpn ssl stat


PuTTY SSH2:
------------

diag sys flash list
diag debug reset
diagnose debug console timestamp en
diagnose vpn ssl debug-filter src-addr4 x.x.x.x - Here x.x.x.x is the public IP of the user connecting.
diag debug appl sslvpn -1
diag debug appl fn -1
diag debug enable

wait till the VPN disconnect, disable the logs by executing

diag debug disable
diag debug reset

If you have found a solution, please like and accept it to make it easily accessible to others.
Fortinet Certified Expert (FCX) | #NSE8-003459
Salon Raj Joshi
Announcements
Check out our Community Chatter Blog! Click here to get involved
Labels
Top Kudoed Authors