FCNSP/WCSP
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The change to the HQIP download was made sometime last year. It now looks for the correct version of HQIP based upon your SN (since many different HQIP versions can exist for some models).
If you are not seeing a link to download for your SN then check the error message. I am guessing that it is not finding your SN and then will ask you to contact support for help.
H.
Credentials changed again. No longer is there an FTP link on the support site.
Come on Fortinet, don't be like Cisco.
SteveRoadWarrior wrote:Credentials changed again. No longer is there an FTP link on the support site.
Come on Fortinet, don't be like Cisco.
I think that has no FTP anymore... The support site now are only HTTPS download. And ony one download at a time.
Regards, Paulo Raponi
I think that has no FTP anymore... The support site now are only HTTPS download. And ony one download at a time.
Confirming same problem here. Looks like no more FTP support / direct access to firmware - not ideal! :(
Support tech I'm communicating with says that we need to provide feedback:
[https] : //support.fortinet.com/Feedback.aspx
So, I'm providing feedback.
If you don't like this, PLEASE LOG INTO YOUR PORTAL AND PROVIDE FEEDBACK ABOUT THE FTP
I'm really annoyed by this and have left some feedback. I have also created a ticket.
Why do vendors decide to put up barriers that make it more difficult to work with them?
Does anyone know where I can download an HQIP image for a FG200A? I need to test one but the contract has expired.
Paul Dean wrote:
Does anyone know where I can download an HQIP image for a FG200A? I need to test one but the contract has expired.
FG200A's were EOO in August 2011, they are pretty old... might be time to upgrade! ;)
Paul,
If you still have other equipment under contract then you should still have access to the Support site and be able to download HQIP images.
H.
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