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airlinqfirewall
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Created on ‎08-23-2023 12:17 AM

FORTICLIENT not able to access server after connecting with airtel network

whenever #FortiClient is connecting with airtel network VPN successfully connected but not able to access server

after connection established i tried to ping servers but not reachable error is coming.

is anyone also facing this issue

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srajeswaran
Staff
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Created on ‎08-23-2023 12:26 AM

Are you able to access the servers when VPN is connected using other ISPs?
While connected using Airtel, are you able to ping the Fortigate IPs (WAN and LAN- on which the server is connected)?

Regards,
Suraj
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rtichkule
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Created on ‎08-23-2023 02:10 AM

Hello @airlinqfirewall ,

 

Can you share the error message you are getting ?

 

try the sniffer command on fortigate to check weather the packet is reaching the fortigate.
# diag sniffer packet any "host x.x.x.x and icmp" 4 0 l
replace x.x.x.x with the server ip

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