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AEK
SuperUser
SuperUser

FML 7.6 CLI issue

Hi FML admins

On my new FML 7.6.0 I cant get CLI working from the GUI.

Each tim I try run it I get this message:

FML_CLI_error.PNG

I try Ctrl-C, Enter, right-click, Ctrl-d or whatever but doesn't change anything.

Updated to 7.6.1 but the issue still the same.

While ssh connection works just fine.

Has anyone observed the same issue or found a solution?

AEK
AEK
7 REPLIES 7
Hatibi
Staff
Staff

I see no similar reported issue in our internal ticket db. 

Since this is related to the CLI console widget, did you try to clear/delete all cookies and restart browser? Also test with another browser just in case.

 

AEK

Thanks for your response, Hatibi.

Tried with other browser and with private mode but still the same result.

AEK
AEK
CL1
New Contributor III

Hello AEK,

 

I've been working with the version 7.6.0 myself and i didnt get that issue, can you try and create another administrator and try accessing with it ? Even tho i know you're accessing with the super admin and the CLI access mode is already enabled ! since you tried with different browsers thats the only solution that pops up in mind atm

 

Best regards,

AEK

Hi CL1

Good idea, I'll try it.

AEK
AEK
AEK

Hi CL1

Created a new admin but got the same issue.

AEK
AEK
CL1
New Contributor III

Hello AEK,

 

Apologies for my late response

 

The day after my last message i encoutered the same issue as yours (what a coincidence), i tried to change the idle timeout on the Fortimail but it didnt help cause the issue is on the CLI and not the profile, i am able to use the CLI but when i minimise the window i get that "lost connection" message, so i feel like the issue is on the 7.6 version

 

Best regards,

Hatibi
Staff
Staff

I would suggest collecting a HAR capture from your browser while you recreate the issue.  (https://toolbox.googleapps.com/apps/har_analyzer/)  Then open a case with TAC support to investigate that and any additional debug that might be required.

 

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