I am using FGT 60D with 5.6.3.
When i login into forticloud and navigate to the option Management & config its prompt an error. Can any one help to resolve this issue.
Device platform FortiGate-60D ( b1547) [-28] is not supported.
Regards,
Sudarsan Babu P
Solved! Go to Solution.
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I am having the same issues. This is now happening on most devices that are running the new version 5.6.3
No responses to this?
I am having the same issues. This is now happening on most devices that are running the new version 5.6.3
No responses to this?
I am having the same issues.
"Device platform FortiGate-30E ( b76) [-28] is not supported." when browsing to Management logged into FortiCloud. Initial device registration connected just fine but, after some firmware updating and configuration, I am unable to manage from FortiCloud. Please help. Thank you.
I'm having the same issues.
We have FortiGate 60E, and it's registered to the cloud.
I can see the logs, network traffic info etc. but I can't manage the device because of getting error.
[ul]We used 5.6.3 GA firmware version but for testing I've saved all config and down-grade to 5.4.8, build6501(GA) FW.
It still doesn't work so I've opened a ticket for the Support.
Hope so they will answer soon.
If anyone has more information about this issue please answer.
Thank you.
upgraded to FW version 6.0 but still not working..
error:
[ul]The support didn't answer.
I got answer from the support and also tested with Firmware v5.6.2 build1486 (GA) and currently the FortiCloud is working.
Figured out that this is due to not having a subscription
How to buy a subscription:
[link]https://www.fortinet.com/how-to-buy.html[/link]
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