FGT Firewall 40F- upgrade issue with 7.4.7

[anettaj77]

I did an upgrade on my firewall and now I cannot login.  Also did a reset and cannot connect to the default  IP.  Anyone experienced this ? 

[anettaj77]

here is 

[dingjerry_FTNT]

Hi @anettaj77 ,

1) Nothing wrong with the "admin" user account because you can login to the console access;

2) The output of the routing table is not complete.  

But I think that I know what the issue is:

3) I guess that the WAN interface is connecting to the ISP router or modem and receiving a DHCP IP which belongs to 192.168.1.0/24 subnet;

4) You tried to access the LAN interface which has 192.168.1.99/24 IP.  This is overlapped with the WAN subnet.

Solution:

Since you have console access, please try the following:

config sys interface

edit lan

set ip 192.168.100.99/24

end

On your PC/laptop, configure an IP as 192.168.100.100/24.  

You should be able to access the GUI via the lan interface.

[anettaj77]

You are freaking AWESOME!!! Thanks so much. It worked! Another issue I was having was the laptop I was using.  It' old so it couldn't connect.  I tried on another laptop then I was able to connect.  Thank you so much!!!

[dingjerry_FTNT]

Hi @anettaj77 ,

So glad to hear that it worked for you.

If you feel this helped you, please mark it as a solution so it can help others.