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Created on ‎01-31-2008 11:26 AM

FG50A formatting boot device

Hi @all i have a big problem - my fg50a has a boot failure. after i connected via putty i can see the problem: " you must format the boot device" . and now? i need the boot image for my fg50a device. can someone help with these file? thx&regards gt
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romanr
Valued Contributor

Created on ‎01-31-2008 11:52 AM

The just download the firmware image from the repository! Format the boot device, install the new firmware via tftp and recover the system from your backup-config! cheers.roman
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In response to romanr

Created on ‎01-31-2008 01:59 PM

sorry - i found no image for the 50a. have you a link? ...maby my link was wrong? thx 4 help!
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rwpatterson
Valued Contributor III
In response to

Created on ‎01-31-2008 02:46 PM

There is no ' link' until you log into the support site. If you do not currently have support, then you have to get it through Fortinet somehow...

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
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UkWizard
New Contributor

Created on ‎01-31-2008 02:48 PM

A link is no good, as you have to login to fortinet support to get the firmware. Login to your support, Click firmware images, click fortigate, then select the firmware version you want.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
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In response to UkWizard

Created on ‎01-31-2008 03:02 PM

ok. the firmware is not the problem. and i have an account. to format the hdd - i have read so - is it neccesary to have an image. in the repository i found no image for the 50a. ...and sorry - my english is not so good. where can i get the 50a image to format the hd? thx4help!
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UkWizard
New Contributor

Created on ‎01-31-2008 03:05 PM

start looking back at older firmware versions, working backwards. as FGT50A is not supported anymore i believe.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.
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In response to UkWizard

Created on ‎01-31-2008 03:08 PM

...ok. firmware found. and now. how can i format the hdd? thx4help!
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rwpatterson
Valued Contributor III
In response to

Created on ‎01-31-2008 08:18 PM

After a power off boot up, watch the screen (on the serial connection). You can interrupt the boot sequence for a maintenance menu. There are options here for reset to default, format the drive, TFTP firmware, and maybe some other options. Been a while since I have been there myself.

Bob - self proclaimed posting junkie!
See my Fortigate related scripts at: http://fortigate.camerabob.com

Bob - self proclaimed posting junkie!See my Fortigate related scripts at: http://fortigate.camerabob.com
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In response to rwpatterson

Created on ‎02-01-2008 03:35 AM

oh man... i was so blind! problem is fixed. thanks for help! regards gt
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