FG3600 Spontaneous Restart

gregs · ‎11-29-2004

My 3600 restarted at approx 11:36 today. There are no indications of a fault in any of the logs. Indeed there is no indication in any of the logs that a restart occurred. I have no idea if this has happened before, I will keep an eye on the Up Time on the Status Screen. AntiVirus defs: 4.515 FortiOS 2.50 Build 299 My 2 FG1000' s with the same FortiOS but different AV defs 4.514 have been up for 38 and 40 days. Is there anything that keeps track of restarts? Thanks Greg

UkWizard · ‎11-29-2004

Check that the units fans are working okay, in case the unit is overheating. Dont know of any ' lower level' logs as such.

UK Based Technical Consultant FCSE v2.5 FCSE v2.8 FCNSP v3 Specialising in Systems, Apps, SAN Storage and Networks, with over 25 Yrs IT experience.

gregs · ‎11-30-2004

UK, thanks for that. I just did a physical check, all appears ok. I' m hoping the restart occurred because the FG was checking for updates and got confused. It checked 3 times right around the restart time. I have turned off the scheduled updates and have only push updates on for now. I had the schedule set for 4 hours and there were lots of entries that I misinterpreted in the event log.

Alex_Libenson · ‎11-30-2004

Greg, Fortinet do not recommend enabling only push update as Fortinet servers will send only one UDP packet when its time to update - if this packet will not reach your FG - it will not perform update until next AV signature release. Alex.

gregs · ‎11-30-2004

Alex, thanks. After I test the push updates on all 3 FG' s I will put the update scheduling back on. Greg