Hello,
We recently implemented the Forticlient with anti-virus and webfilter.
I know see the System Event log full of errors of FCHelper64.exe, on all client pcs.
It appears about every 5 minutes.
Any idea?
Version installed 5.6.3.1130
Regards,
Natascha
Solved! Go to Solution.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
This DCOM issue is fixed in FortiClient 5.6.5
FCNSA, FCNSP
---
FortiGate 200A/B, 224B, 110C, 100A/D, 80C/CM/Voice, 60B/C/CX/D, 50B, 40C, 30B
FortiAnalyzer 100B, 100C
FortiMail 100,100C
FortiManager VM
FortiAuthenticator VM
FortiToken
FortiAP 220B/221B, 11C
Same for me. Also using version 5.6.6. 1167
Tried uninstalling and then reinstalling.
So from what I have seen is that a dcom error has to do with the program need elevated privileges to run. In this case it makes sense as the FortiClient isn't fully accessible from a normal user account. In order to get to all of the FC confguration you have to run it as an administrator so my theory is that this is happening becasue of that, especially when you have UAC enabled.
How to fix it? I have no idea. Honestly I think it is poor design on Fortinet's part.
Hi all,
Same issue here.
Any fix from Fortiner would be very appreciated.
Does anyone tryed to uninstall some recent Windows updates ?
Seems confusing.
Hi, I'm in this forum for getting support against malware.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1705 | |
1093 | |
752 | |
446 | |
230 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.